Netstech Software Solutions (SMC-Private) Limited ("Netstech", "we", "us", or "our") operates and provides technology services for the API24X7 mobile application ("App").
This Privacy Policy explains how information may be collected, used, stored, protected, and disclosed when you use the API24X7 App and related services.
By using API24X7, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the App.
Depending on the features and services you use, API24X7 may collect or process the following categories of information.
If account registration or authentication is required, we may collect information such as:
API24X7 may process information associated with the APIs and services used through the platform, which may include:
API data is processed to provide requested services, monitor service performance, maintain security, troubleshoot issues, and improve the platform.
We may automatically receive limited technical information required to operate, secure, troubleshoot, and improve the App, including:
We may collect information about how you interact with API24X7, including:
API24X7 may allow users to configure API keys, access tokens, authentication credentials, or other technical credentials for supported services.
Users are responsible for ensuring that they have the necessary rights and authorization to use any API credentials or services connected to the App.
Users should not share API keys, passwords, access tokens, or other confidential credentials with unauthorized individuals.
Where technically supported, we use reasonable security measures to protect stored credentials and sensitive technical information. However, no electronic storage or transmission system can be guaranteed to be completely secure.
API24X7 may request access to certain device features when required for specific functionality.
Internet access is required for API24X7 to communicate with online APIs, cloud services, servers, and other connected services.
If enabled, notifications may be used to provide service alerts, API status information, account notifications, system messages, or other relevant updates.
Users can manage notification permissions through their device settings.
Information processed through API24X7 may be used to:
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
Depending on the functionality being used, information may be stored locally on your device, on servers operated by us, or through trusted third-party service providers.
API keys, authentication information, and other sensitive technical data should always be treated as confidential.
Although we take reasonable measures to protect information, no method of electronic storage or transmission can be guaranteed to be completely secure.
We do not sell personal information.
Information may be shared or processed when reasonably necessary to provide API24X7 services, maintain security, provide requested integrations, or comply with legal obligations.
This may include:
API24X7 may connect with or provide access to third-party APIs, platforms, and online services.
When you choose to connect a third-party service, that service may process information according to its own privacy policy, terms, and data practices.
Netstech does not control the privacy practices of third-party services. Users should review the applicable privacy policies before connecting or using third-party services.
We retain information for as long as reasonably necessary to provide our services, maintain service records, monitor security, troubleshoot technical issues, resolve disputes, improve our services, and comply with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Depending on applicable law, users may have certain rights regarding their personal information, including:
Some information may need to be retained where required by law, necessary for security, or reasonably required for legitimate business purposes.
If you have an API24X7 account and wish to request deletion of your account or associated personal information, please contact us using the contact information provided below.
We may request reasonable information to verify your identity before processing a deletion request.
Certain technical logs, transaction records, security records, or other information may be retained where required by law or reasonably necessary for security, fraud prevention, dispute resolution, or legitimate business purposes.
API24X7 is intended for general users and technical or business purposes and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws.
Depending on the services and infrastructure used, information may be processed or stored on servers located in countries other than the user's country of residence.
Where applicable, we take reasonable measures to ensure that information is handled in accordance with applicable privacy and data protection requirements.
We may update this Privacy Policy from time to time to reflect changes in the App, API services, technology, legal requirements, or our business practices.
When changes are made, the "Last Updated" date displayed at the top of this Privacy Policy will be updated.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Netstech Software Solutions (SMC-Private) Limited
Developer and technology provider for API24X7
Email: [email protected]
Website: https://api24x7.com
Developer Website: https://netstech.net