WhatsApp Business API bots
Official WhatsApp API, templates and live-agent handover.
AI services
AI chatbots for WhatsApp, websites and apps
Customer and staff assistants trained on your business — answering 24/7 on WhatsApp, your website and inside your apps, and handing over to a human when needed.
What we offer
What's included
Website & in-app chat
A chat widget for your site and a chat screen inside your mobile app.
Order, stock & balance lookups
Live answers from your POS, ERP or eCommerce store.
Human handover & analytics
Escalation rules, agent inbox and reports on top questions.
Answers in seconds, on the channels your customers use
Most customer questions repeat: prices, stock, delivery status, installments due, opening hours. An AI chatbot answers them instantly — in English or Urdu — and escalates the complicated ones to your team with the full conversation attached.
Connected to your systems
Our chatbots do more than talk. Through WhatsPush and our APIs they check order status, stock and balances in your POS, ERP or online store, book appointments, capture leads into your CRM and send invoices or payment links.
Typical use cases
- Retail & eCommerce: product search, stock availability, order tracking
- Distribution & installments: outstanding balance, due dates, payment confirmations
- Clinics & services: appointment booking and reminders
- Internal helpdesk: HR, IT and policy questions for staff
Safe by design
Bots answer from approved content only (see RAG implementation), follow rules you set, and every conversation is logged for review.
FAQ
Frequently asked questions
Can the chatbot work on WhatsApp?
Yes. We use the official WhatsApp Business API (through WhatsPush), with approved templates, broadcast rules and live-agent handover.
Does the chatbot understand Urdu?
Yes — English, Urdu and Roman Urdu, replying in the customer's language.
Can it hand the conversation to a human?
Yes. You set escalation rules, and your team continues the same conversation from a shared inbox with full history.
What can the chatbot actually do?
Answer product and policy questions, check order status, stock or balances from your systems, book appointments, capture leads and send payment links.
Where can the chatbot be installed?
On WhatsApp, your website (chat widget), Facebook Messenger, Instagram and inside your mobile app.
How do you stop it giving wrong answers?
It answers only from content you approve, follows rules you set, and every conversation is logged so you can review and improve it.
How long does it take to launch?
A first WhatsApp or website chatbot typically goes live in 2–4 weeks.
What does it cost to run?
There is a one-time setup and a monthly cost based on conversation volume (WhatsApp and AI usage). We estimate it before you start.
Start with one process. Prove it in four weeks.
Pick the process that costs you the most time — we'll run a working pilot on your data.